We just bought a Viceroy house who was built in 2001 and we ask for the warranty for the roof because the roof (12 years) is fully of moisture and the skylights are finished (I joint the answer at the end of this comment) but the answer is the warranty is just for the first owner!!! Everyone are saying the viceroy house are the best but could you understand why a roof after 12 years only is completely finished and the the warranty is not for the house is just for the owner. So I could understand if the house is 25 years and the warranty is normal but a house of 12 years it's unexplicable!!!!
If someone of you want to buy a house who is already built by Viceroy ask a very good inspector and put a special clause in your buying paper because right now, because we bought it in winter time and the inspector can't go on the roof, we have to re-do it and no one will help us.
The verdict: Viceroy is not the best it just looks like the best!!!
Here is the answwer:
Good morning ,
And thank you for your inquiry.
The Viceroy Warranty on the house is non-transferrable which means it is extended to the original purchaser only.
Customer Service Representative
Viceroy Homes Limited
Review about: Roof.