We just bought a Viceroy house who was built in 2001 and we ask for the warranty for the roof because the roof (12 years) is fully of moisture and the skylights are finished (I joint the answer at the end of this comment) but the answer is the warranty is just for the...Read more
I just read the compliant I posted and the last line is incorrect. Despite a year and a half of requests, Viceroy still has not commited to replacing their defective shingles. For months I waited for their in house investigator who agreed the product had aged...Read more
I bought a Viceroy kit 10 years ago. The first shingles they provided were IKO brand and they warped. After 1 and a half years of arguing, Viveroy agreed to replace them. I paid for an upgrade to 25 year shingles. Again they suppled the IKO brand. Unfortunately, after...Read more
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