Viceroy Homes Complaints and Reviews

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Viceroy Homes
Main address: 414 Croft Street East L1A 4H1 Port Hope Ontario, Canada
(905) 885-8600, , info@viceroy.com
  • 3 complaints
  • $10K claimed losses
  • $3.3K average
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  • Jul 05, 2013
  • Home Construction and Repair
  • Roof
  • 1
  • 1
  • 88

We just bought a Viceroy house who was built in 2001 and we ask for the warranty for the roof because the roof (12 years) is fully of moisture and the skylights are finished (I joint the answer at the end of this comment) but the answer is the warranty is just for the first owner!!! Everyone are saying the viceroy house are the best but could you understand why a roof after 12 years only is... Read more

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  • Feb 02, 2010
  • Building Services
  • Toronto, Ontario
  • Shingles For Cottage Kit
  • 145

I just read the compliant I posted and the last line is incorrect. Despite a year and a half of requests, Viceroy still has not commited to replacing their defective shingles. For months I waited for their in house investigator who agreed the product had aged prematurely. Then they made me wait more onths for their independent consultant who also stated that their IKO shingles had wwarped... Read more

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  • Feb 02, 2010
  • Building Services
  • Toronto, Ontario
  • Iko 25 Year Shingles
  • 1
  • 1
  • 138

I bought a Viceroy kit 10 years ago. The first shingles they provided were IKO brand and they warped. After 1 and a half years of arguing, Viveroy agreed to replace them. I paid for an upgrade to 25 year shingles. Again they suppled the IKO brand. Unfortunately, after another 3 years, even these 25 year IKO shingles warped and curled and shrank. I called Viceroy in 2008 and after much persistence... Read more

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